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FAQs

Can you give me some general troubleshooting tips?

How many computers can I put RMS Keyboards on?

How do I unlock additional Sinfonia or RMS Keyboards outside of the RMS Accounts system?

How do I update my software?

I received a message about problems logging in. What can I do?

The Menu Bar at the top of the screen is blacked out.

The software doesn't fit on my screen?

What can I do to ensure a great performance with Realtime Music Solutions?

Does RMS Keyboards require an 88-key keyboard?

When I click 'Purchase or Unlock,' I'm asked to Login - but I don't have an account with you yet.

Parts of my screen^ including the menu bar or the RLS window aren't showing up?

RMS Mix isn't listing all of the Parts from my RMS Coach export?

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